Effective Date: 3rd September 2023
At Akametenshi.com (“we”, “us”, “our”), we are committed to protecting your privacy and managing your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Personal Data Protection Act (PDPA), the California Consumer Privacy Act (CCPA/CPRA), and other relevant privacy laws.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email, phone number, shipping/billing address.
- Account Information: Username and password (if you create an account).
- Payment Information: Credit/debit card numbers, billing address (processed securely by third-party payment processors; we do not store full payment details).
- Order and Transaction Data: Purchase history, products viewed, wishlists.
- Technical Data: IP address, browser type and version, device type, time zone, operating system, referring URLs.
- Usage Data: How you use our website, products, and services.
- Cookies and Tracking Data: To improve site performance and customize your experience.
2. How We Use Your Information
We use your personal data for the following purposes:
- Processing your orders and providing products/services
- Managing your account and customer support
- Verifying your identity and preventing fraud
- Sending transactional emails and service updates
- Marketing communications (if you opt-in)
- Analyzing website usage and improving services
- Complying with legal obligations
3. Legal Bases for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Contractual necessity (e.g., to fulfill your order)
- Compliance with legal obligations
- Your consent (for marketing, cookies, etc.)
- Our legitimate business interests (e.g., preventing fraud, improving service)
4. Data Transfers
Your information may be processed in countries outside your jurisdiction (e.g., by cloud or payment providers). We ensure all international data transfers comply with applicable laws and use safeguards such as standard contractual clauses if required
5. Retention of Data
We retain your personal information only as long as necessary for the purposes for which it was collected, as required by law, or to resolve disputes and enforce our agreements.
6. Sharing Your Information
We may share your data with:
- Trusted third-party service providers (payment processors, delivery partners, marketing platforms) who are contractually bound to protect your data
- Legal authorities when required by law
- Business partners in connection with corporate transactions (e.g., mergers or acquisitions)
We do not sell your personal information.
7. Your Rights
Depending on your location, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion (“right to be forgotten”), subject to certain exceptions.
- Restriction/Objection: Limit or object to processing.
- Portability: Receive your data in a structured, commonly used format.
- Withdraw Consent: For communications or marketing at any time.
To exercise your rights, contact us at: [insert contact email]
8. Children’s Privacy
We do not knowingly collect personal data from children under 16. If you are a parent/guardian and believe your child has provided us personal data, please contact us to request removal.
9. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage, and provide personalized offers. You may control cookie settings in your browser; restrictions may affect some website features.
See our [Cookie Policy] for further details.
10. Data Security
We use industry-standard security measures (SSL encryption, strong passwords, access controls) to protect your data. However, no method of transmission over the internet is 100% secure.
11. Data Protection Officer / Contact
If you have questions, requests, or concerns related to privacy, please contact our Data Protection Officer:
Contact Email: [insert privacy email]
Mailing Address: [insert company address]
12. Changes to This Privacy Policy
We may update this policy from time to time. We will notify users by posting the updated policy on this page and updating the “Effective Date” above. Your continued use of the website signifies your acceptance.